Need Help? You’re in the Right Place

Getting Started

1. What's included with my Vita Ring?
Every Vita Ring set comes with the ring itself and a charging kit, featuring a charging case and USB cable. Simply connect the USB cable to an external power source—like a power adapter—to charge your ring. Please note: the power adapter is not included.

Sizing and Fit

1. How do I determine my Vita Ring size?
We suggest trying the Vita Ring sizing kit first to find your perfect fit. The kit includes plastic rings that match Vita Ring sizes (note: half sizes aren’t available). For the most accurate fit, wear the sizing ring for at least 24 hours—including while you sleep—before making your final choice. If you’re between two sizes, we recommend going with the smaller one for a snug, secure fit.
Check Tips for Determining Your Vita Ring Size for extra guidance.
2. Which finger should I wear my Vita Ring on?
You can wear your Vita Ring on any finger that feels comfortable. For the best signal quality, we recommend your index, middle, or ring finger, as these fingers provide optimal contact for accurate health monitoring and easy access to gestures. For a proper fit, the ring should feel snug but not tight. Make a fist to check that there’s no gap between the ring and your finger, ensuring all-day comfort and reliable performance.
3. Is the material safe and will it cause allergies?
The inner ring is made from hypoallergenic medical-grade stainless steel, and the outer layer is aerospace-grade ceramic—safe, non-toxic, and comfortable for all-day wear.

Battery and Charging

1. How often does it need charging?
Vita Ring keeps going for up to 7 days on a single charge, depending on its current battery level and how often you use its features. When it’s time to recharge, it only takes about 90 minutes.
Checking the battery is easy—just look at the home screen. While charging, the ring glows red, and once it’s fully charged, it turns green so you’ll know it’s ready to wear.
Check Tips for Determining Your Vita Ring Size for extra guidance.

Compatibility and Connectivity

1. Does it support iOS and Android?
The Vita Ring is fully compatible with major iOS and Android devices. All features can be accessed seamlessly through the dedicated app.
Check Tips for Determining Your Vita Ring Size for extra guidance.
2. Can it connect with other devices?
Yes. It supports integration with smartphones and tablets. Features like notifications and health data syncing can be used across devices.
3. Do I need Bluetooth enabled to use the Vita Ring?
Yes. Vita Ring requires Bluetooth 4.0 or higher to connect with your device. This connection enables seamless syncing, health tracking, notifications, and social features. Even if Bluetooth is off, the ring is in Airplane Mode, or disconnected from the app, it will continue to collect data and can store up to 7 days of offline data, which will automatically sync the next time Bluetooth is enabled.

Let’s Connect

Questions, feedback, or just want to say hi? We’d love to hear from you. Your experience with VITA matters—reach out and we’ll respond promptly.

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